Privacy Policy

We process your personal data that falls under the following data categories:

  • Name/company,
  • profession/job title,
  • date of birth,
  • commercial register number,
  • contact person,
  • business address and other addresses of the customer,
  • contact details (telephone number, fax number, email address, etc.),
  • bank details, credit card data,
  • order data,
  • VAT number,
  • customer service enquiries.

You have voluntarily provided us with data about yourself and we process this data on the basis of your consent for the following purposes:

  • customer support, and
  • our own advertising purposes, for example the sending of offers, promotional brochures and newsletters (in paper and electronic form), as well as for the purpose of referring to the existing or former business relationship with the customer (reference notice).

You may revoke this consent at any time. A revocation means that from that moment onwards we will no longer process your data for the purposes stated above. For any revocation, please contact: [email protected].

The data provided by you is furthermore required for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data, we cannot conclude the contract with you.

We store your data for the duration of the business relationship and beyond that in accordance with statutory retention and documentation obligations, as well as for as long as claims arising from the contractual relationship may be asserted.

We use processors for this data processing.

We disclose your data to the following recipients or categories of recipients: IT and hosting service providers, email and communication service providers, as well as external advisers or authorities where this is necessary for contractual performance, compliance with legal obligations or the protection of legitimate interests.

As a rule, your data is not processed outside the EU or the EEA. If, in individual cases, processing outside the EU or the EEA should become necessary, this will only take place on the basis of an adequacy decision of the European Commission pursuant to Art. 45 GDPR or other appropriate safeguards under the GDPR.

We do not use automated decision-making or profiling procedures that produce legal effects concerning you or similarly significantly affect you.

You can reach us using the following contact details: [email protected]

No data protection officer has currently been appointed, as there is presently no statutory obligation to do so. Please direct any data protection enquiries to: [email protected]

Information on Legal Remedies

You generally have the right of access, rectification, erasure, restriction, data portability and objection. Please contact us for this purpose. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed in any way, you may lodge a complaint with the supervisory authority. In Austria, the competent authority is the Austrian Data Protection Authority.